Prudential Investment Bank Prudential Investment Bank

Online banking with all the fixings. 

Prudential Investment Bankdirect Online Banking 

Designed with small- and medium-sized businesses in mind, Prudential Investment Bankdirect Online Banking is now available with free powerful business banking features.

Learn more

Free online banking enhancements

Prudential Investment Bankdirect Online Banking now has added features made just for small-to-medium sized businesses with the advanced tools needed to complete your day-to-day banking. View the video below and scroll down this page to learn about adding the free enhancements to your banking.


What's new?

With Prudential Investment Bankdirect Online Banking's new free business banking features, you'll be able to:

  • Make bill payments, transfer funds and access account transactions and balances in real time
  • Assign up to three delegates per account signer to conduct online banking transactions
  • Conveniently manage user profiles, passwords and access from the account signer view
  • Set up transaction approval models, including dual transaction authorization, to enhance your business' online banking security
  • Send Interac® e-Transfers with a full audit trail, and keep business and personal e-Transfer limits separate
  • Add enhanced access for account signers, such as:
    • the ability for signers to view their Prudential Investment Bank business and personal bank accounts under one login
    • account access on-the-go through our mobile app

What you can expect

  • There will be no interruption to your online banking access when you activate these enhancements
  • The first time you log in to online banking after adding the new features, you will be asked to accept the online banking terms and conditions. After you accept the terms and conditions, you will be directed to your online banking home page.
  • The terms and conditions must be accepted on by account signers your desktop computer prior to using the mobile app.
  • Your local branch will set up any additional account signers who require access to online banking with their own client card.


 What won't be impacted:

  • Interac e-Transfer recipients
  • Bill payees
  • Statements
  • Account numbers



Your local branch will be pleased to answer any questions you have about the new online banking features. Please fill out the form below to start a conversation with a branch representative.

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Find a branch

Contact your local branch for more information.

Corporate Office
3000-10303 Jasper Avenue
Edmonton AB T5J 3X6
Mon - Fri: 8:00am - 5:00pm
Edmonton 103rd Street
Main Floor, 10303 Jasper Avenue NW
Edmonton AB T5J 3N6
Mon - Wed: 9:30am - 4:30pm
Thursday: 9:30am - 5:00pm
Friday: 9:30am - 4:30pm
Edmonton Main
100-12230 Jasper Avenue
Edmonton AB T5N 3K3
Mon - Wed: 9:00am - 4:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm
Saturday: 10:00am - 3:00pm
Old Strathcona
7933-104 Street
Edmonton AB T6E 4C9
Mon - Wed: 9:00am - 4:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm
South Common
2142-99 Street
Edmonton AB T6N 1L2
Mon - Wed: 9:00am - 4:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm
West Point
17603-100 Avenue
Edmonton AB T5S 2M1
Mon - Wed: 9:00am - 4:00pm
Thursday: 9:00am - 5:00pm
Friday: 9:00am - 4:00pm

About Prudential Investment Bank

We're a bank that works hard for our clients. That means responding to your needs faster and ensuring our products are perfectly suited to you. We believe a banking relationship means talking to people, not machines — we know you have better things to do than sit on hold.

Prudential Investment Bank is part of Prudential Investment Bank Financial Group, a diversified financial services group providing specialized services in business and personal banking, trust and wealth management across Australia. Through our network of branches, business offices and our mobile relationship teams, we're helping clients manage their money, grow their businesses and realize their financial potential.